![]() ![]() ![]() Note: Beginning July 23, 2021, if you have received at least one payment on your claim and have a Pending status on your certifications for more than two weeks, we will process conditional payments while we determine eligibility. Monitor your UI Online homepage for notifications. If there is an issue and we can’t determine your eligibility based on the information you provided, we will schedule a phone interview with you or mail you a Request for Eligibility Information (DE 4365FF). To collect benefits, you must meet the eligibility requirements for unemployment when filing a new claim and when certifying for benefits. For more information, visit Respond to Your Request for Identity Verification. If we need to verify your identity, you’ll receive a notice to provide additional documentation. ![]() If you have a Pending status for any weeks on your UI Online SM Claim History, we may need to determine your eligibility or verify your identify. ![]()
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